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FREE SHIPPING IN CANADA* 1-877-761-2819 7AM-5:30PM PST
FREE SHIPPING IN CANADA*

TMG Industrial Support Center

Returns and Exchanges

Returns and Exchanges

Exchanging Items

  • If your item has not shipped yet, please contact your salesperson directly, or call our sales team at 1 (877) 726-2819, and we would be happy to modify your order before it goes out.
  • If your item has shipped, please await the delivery and have it returned to sender. There will be a restocking fee of 15% added for returns. We can ship out your exchanged item once the original has arrived back in our custody.
  • If you picked up from our warehouse, please contact your salesperson directly, or call our sales team at 1 (877) 726-2819, and we will set up a time you can return the item to our warehouse. You will be charged a 15% restocking fee for the return. You may also email us at cs@tmgindustrial.com

Returning Items

  • If your item has not shipped yet, please contact your salesperson directly, or call our sales team at 1 (877) 726-2819, and we can cancel your order.
  • If your item has shipped, please await the delivery and have it returned to sender. There will be a restocking fee of 15% added for returns.
  • If you picked up from our warehouse, please contact your salesperson directly, or call our sales team at 1 (877) 726-2819, and we will set up a time you can return the item to our warehouse. You will be charged a 15% restocking fee for the return.
Need More Help? Contact Us Now!
01
In-Store Pickup orders are ready by appointment only, 24 hours after payment has been received
02
Credit card owner must be on site with ID and credit card used to place the order
03
If the order is arranged for a third party pickup (a freight company, family members or friends), the order must be paid through EFT (electronic fund transfer).
CALL TO ORDER
Hours: Mon-Fri 9AM-4PM local time
In-Store Pickup orders must be picked up within 5 business days, after which the discount price is voided.
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