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FREE SHIPPING IN CANADA (over $1000)* 1-877-761-2819 | Sales: 7:30AM-5PM PST | Parts & Support: 7:30AM-5PM PST | MON-FRI

TMG Industrial Support Center

Shipping Information

Shipping Information

Once an order is placed either online or via phone, our team begins processing and preparing it for shipment.


To ensure a successful delivery, we will make a confirmation call to finalize shipment details generally within 48 hours of your order. Once your order has shipped out, you will receive a text message and/or email containing the carrier and tracking number.

By clicking the tracking number, you can stay up-to-date on your delivery status.


Our delivery window typically falls within 10-15 business days after the order has shipped out from our warehouse. However, shipping congestion may cause some delays. Please note that we are unable to store your item, and if you need to delay your shipment, you must contact TMG Industrial to request it.

The maximum request  for a delay is three weeks after payment has been received. Additional charges will apply to any orders held longer than this term or your order may be canceled. We recommend purchasing your items as close as possible to being able to accept delivery.


Thank you for choosing TMG Industrial, and please feel free to contact us with any further questions or concerns.

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In-Store Pickup orders are ready by appointment only, 24 hours after payment has been received
Credit card owner must be on site with ID and credit card used to place the order
If the order is arranged for a third party pickup (a freight company, family members or friends), the order must be paid through EFT (electronic fund transfer).
Hours: Mon-Fri 9AM-4PM local time
In-Store Pickup orders must be picked up within 5 business days, after which the discount price is voided.

Warehouse Pick-up Price Promo

Only to in-person self-pickup at our Warehouses in Richmond, Montreal and Mississauga

This offer is not applicable with any other promotions or for online orders, and is limited to one item per person only.

Please note that prices are subject to change.
Hours: Mon-Fri 9AM-4PM local time
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