Frequently Asked Questions (FAQ) About Tailgate Delivery

TMG Industrial ships orders over $1000 free for most locations across Canada and the USA lower 48 states including residential, commercial, unattended agricultural lands and construction sites. Most of our products qualify for what is called tailgate (Canada) or liftgate (USA) delivery.

Q: What is Tailgate or Liftgate Delivery?

A: Tailgate (Canada) or liftgate (USA) delivery refers to a service where the freight truck is equipped with a hydraulic platform that helps load and unload heavy products without needing a dock or forklift. It is ideal for residential, commercial, and remote locations.

Q: Which TMG Industrial products qualify for Tailgate Delivery?

A: Products with a packaging size smaller than 87 inches and a shipping weight under 1500 lbs are eligible for tailgate delivery. You can find this information under the "Shipping Information" section on each product page.

Q: Are there any products that are not eligible for Tailgate Delivery?

A: Yes. Products that are larger than 87 inches or heavier than 1500 lbs are not eligible for tailgate delivery. In such cases, a forklift or equivalent equipment is required for unloading.

Q: How do I know if Tailgate Delivery is available in my area?

A: Most locations across Canada and the lower 48 U.S. states are covered. However, if local freight carriers do not offer tailgate delivery in your area, TMG Industrial will work with you to find an alternative shipping solution.

Q: How do I request Tailgate Delivery during checkout?

A: When placing your order, include any special delivery instructions on the checkout page and specify if you require tailgate delivery. Our team will coordinate with freight carriers to arrange it based on your needs.