Received the Wrong Item Skip to content

TMG Industrial Support Center

Related Articles

Warranty
Missing Parts
Returns and Exchanges
Damaged Items
Cancel Your Order

Received the Wrong Item

Received the Wrong Item

If you received the wrong item, please take some pictures of the unit, and refuse delivery or return to sender. Once the item has transited back to our warehouse, we can ship you a replacement item or return your payment. Please notify our team if you have refused delivery so that we can expect it’s return. You may notify your salesperson directly via phone or email. We can be reached at 1 (877) 761-2819 or cs@tmgindustrial.com

Back to Support Center
Related Articles
Warranty
Missing Parts
Returns and Exchanges
Damaged Items
Cancel Your Order
Need More Help? Contact Us Now!
1-877-761-2819
cs@tmgindustrial.com
01
In-Store Pickup orders are ready by appointment only, 24 hours after payment has been received
02
Credit card owner must be on site with ID and credit card used to place the order
03
If the order is arranged for a third party pickup (a freight company, family members or friends), the order must be paid through EFT (electronic fund transfer).
CALL TO ORDER
Hours: Mon-Fri 9AM-4PM local time
In-Store Pickup orders must be picked up within 5 business days, after which the discount price is voided.

Warehouse Pick-up Price Promo



Only to in-person self-pickup at our Warehouses in Richmond, Montreal and Mississauga

This offer is not applicable with any other promotions or for online orders, and is limited to one item per person only.

Please note that prices are subject to change.
VIEW ALL DEALS
Hours: Mon-Fri 9AM-4PM local time
Liquid error (layout/theme line 282): Could not find asset snippets/cyber-monday-popup.liquid