TMG Industrial Support Center
Received the Wrong Item
Received the Wrong Item
Received the Wrong Item
If you received an item different from what you ordered, please contact TMG Industrial as soon as possible so we can assist.
Take clear photos of the product, packaging, and shipping label.
Contact TMG Industrial immediately.
Our team will review the situation and determine the appropriate resolution.
If the incorrect item is identified at the time of delivery, you may refuse the shipment. Please take clear photos of the product, packaging, and shipping label, document the discrepancy with the carrier, and notify TMG Industrial immediately so we can coordinate next steps.
Please do not dispose of packaging or arrange return shipping before contacting us.
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