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FREE SHIPPING IN CANADA* 1-877-761-2819 7AM-5:30PM PST
FREE SHIPPING IN CANADA*

TMG Industrial Support Center

Cancel Your Order

Cancel Your Order

Need to cancel your order? No problem, we get it, sometimes things happen.


If you have not yet received a confirmation call for shipping, please contact your salesperson directly. For online orders please contact our customer success team and we can cancel your order right away.


1-(877)-726-2819 or cs@tmgindustrial.com


If your order is already on its way and you have an active tracking number, please contact your salesperson directly if you ordered through them. Please call our customer success line 1 (877) 761 – 2819 if you placed your order online. We will have your item rerouted back to our facility and you will be refunded once the item has arrived back in our custody. There will be a 15% restock fee subtracted from your return.


If you have already set a delivery appointment with the local courier for drop off, but you would like to cancel last minute, please refuse delivery and have it returned to sender. Once the item has transited back to our warehouse, we will issue your return minus a 15% restock fee.

Need More Help? Contact Us Now!
01
In-Store Pickup orders are ready by appointment only, 24 hours after payment has been received
02
Credit card owner must be on site with ID and credit card used to place the order
03
If the order is arranged for a third party pickup (a freight company, family members or friends), the order must be paid through EFT (electronic fund transfer).
CALL TO ORDER
Hours: Mon-Fri 9AM-4PM local time
In-Store Pickup orders must be picked up within 5 business days, after which the discount price is voided.
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