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FREE SHIPPING IN CANADA (over $1000)* 1-877-761-2819 | Sales: 7:30AM-5PM PST | Parts & Support: 7:30AM-5PM PST | MON-FRI
FREE SHIPPING IN CANADA (over $1000)*

Support Center

The latest blogs, press releases, news, and demos from TMG Industrial.

Latest News
Blog
November 21, 2023

EFM80 Product Packaging Color Label Declaration

Please note, our TMG-EFM80 colour label/place card incorrectly states that the unit comes with flat face couplers. The details provided on the website and...

Please note, our TMG-EFM80 colour label/place card incorrectly states that the unit comes with flat face...

Please note, our TMG-EFM80 colour label/place card incorrectly states that the unit comes with flat face couplers. The details provided on the website and spec sheet are correct and the...

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September 15, 2022

Warranty

Please read and accept our warranty policies below to continue with your warranty claim. At TMG Industrial, we strive to make the warranty claim...

Please read and accept our warranty policies below to continue with your warranty claim. At TMG...

Please read and accept our warranty policies below to continue with your warranty claim. At TMG Industrial, we strive to make the warranty claim process as painless as possible. Please...

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August 8, 2022

What happens after you place your order?

We understand your concerns due to the high cost and value of TMG products. After the order is placed online or through one of...

We understand your concerns due to the high cost and value of TMG products. After the...

We understand your concerns due to the high cost and value of TMG products. After the order is placed online or through one of our customer support agents, the order...

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July 12, 2022

Tailgate Delivery

TMG Industrial ships orders over $1000 free (not including shipping accessories) for most locations across Canada and the USA lower 48 states including residential,...

TMG Industrial ships orders over $1000 free (not including shipping accessories) for most locations across Canada...

TMG Industrial ships orders over $1000 free (not including shipping accessories) for most locations across Canada and the USA lower 48 states including residential, commercial, unattended agricultural lands and construction...

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April 21, 2022

Refunds

Refunds are processed once we have received back a returned item to our warehouse. Our accounting team will process your payment right away and...

Refunds are processed once we have received back a returned item to our warehouse. Our accounting...

Refunds are processed once we have received back a returned item to our warehouse. Our accounting team will process your payment right away and it usually takes 3-5 business days...

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April 21, 2022

Promo Codes & Credit

If you are part of our email list, you will receive promo codes from time to time to use when you shop with us.

If you are part of our email list, you will receive promo codes from time to...

If you are part of our email list, you will receive promo codes from time to time to use when you shop with us.

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April 21, 2022

Email Subscriptions

To sign up for our special offers in your email, please use the subscribe box on the bottom of our website. To unsubscribe, please...

To sign up for our special offers in your email, please use the subscribe box on...

To sign up for our special offers in your email, please use the subscribe box on the bottom of our website. To unsubscribe, please select unsubscribe from your most recent...

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April 21, 2022

Changing Account Information

Simply login to your account and you can edit your details on your profile. You can also call or email our customer success team...

Simply login to your account and you can edit your details on your profile. You can...

Simply login to your account and you can edit your details on your profile. You can also call or email our customer success team at 1 (877) 761-2819 or cs@tmgindustrial.com

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April 21, 2022

Free Shipping Policy

Free shipping (not including accessorial fees*) is available for orders over $1000 to most locations in Canada (except The Northwest Territories, Yukon, and Nunavut)....

Free shipping (not including accessorial fees*) is available for orders over $1000 to most locations in...

Free shipping (not including accessorial fees*) is available for orders over $1000 to most locations in Canada (except The Northwest Territories, Yukon, and Nunavut). *Residential/Schools/Farm/Construction Site delivery will be an...

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April 21, 2022

Updating Shipping on an Order

If you need to update your shipping, please contact your salesperson directly or for online orders, please contact our customer success team at 1...

If you need to update your shipping, please contact your salesperson directly or for online orders,...

If you need to update your shipping, please contact your salesperson directly or for online orders, please contact our customer success team at 1 (877) 761-2819 or at cs@tmgindustrial.com. We...

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April 21, 2022

Shipping Small Items

Parts shipped from our dedicated parts store will be shipped via USPS, Canada Post, or FedEx. They should arrive in the same 7-10 days...

Parts shipped from our dedicated parts store will be shipped via USPS, Canada Post, or FedEx....

Parts shipped from our dedicated parts store will be shipped via USPS, Canada Post, or FedEx. They should arrive in the same 7-10 days after leaving our warehouse. You will...

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April 21, 2022

Tracking Orders

To track your order, simply click the link in your email or text message that was sent on the day your order shipped out...

To track your order, simply click the link in your email or text message that was...

To track your order, simply click the link in your email or text message that was sent on the day your order shipped out from our warehouse. Orders usually take...

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01
In-Store Pickup orders are ready by appointment only, 24 hours after payment has been received
02
Credit card owner must be on site with ID and credit card used to place the order
03
If the order is arranged for a third party pickup (a freight company, family members or friends), the order must be paid through EFT (electronic fund transfer).
CALL TO ORDER
Hours: Mon-Fri 9AM-4PM local time
In-Store Pickup orders must be picked up within 5 business days, after which the discount price is voided.

Warehouse Pick-up Price Promo



Only to in-person self-pickup at our Warehouses in Richmond, Montreal and Mississauga

This offer is not applicable with any other promotions or for online orders, and is limited to one item per person only.

Please note that prices are subject to change.
VIEW ALL DEALS
Hours: Mon-Fri 9AM-4PM local time
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