Support Center

Once an order is placed either online or via phone, our team begins processing and preparing it for shipment.   To ensure a successful...

Once an order is placed either online or via phone, our team begins processing and preparing...

Once an order is placed either online or via phone, our team begins processing and preparing it for shipment.   To ensure a successful delivery, we will make a confirmation...

If you ordered your product directly from TMG Industrial and your item arrived missing some of the parts / pieces. Please call or email...

If you ordered your product directly from TMG Industrial and your item arrived missing some of...

If you ordered your product directly from TMG Industrial and your item arrived missing some of the parts / pieces. Please call or email our customer success team and we...

If you received the wrong item, please take some pictures of the unit, and refuse delivery or return to sender. Once the item has...

If you received the wrong item, please take some pictures of the unit, and refuse delivery...

If you received the wrong item, please take some pictures of the unit, and refuse delivery or return to sender. Once the item has transited back to our warehouse, we...

Thank you for shopping at TMG Industrial. We want to ensure your complete satisfaction with your purchase. Please review our return policy below: Eligibility:...

Thank you for shopping at TMG Industrial. We want to ensure your complete satisfaction with your...

Thank you for shopping at TMG Industrial. We want to ensure your complete satisfaction with your purchase. Please review our return policy below: Eligibility: Returns are eligible within 30 days...

If your item was damaged during delivery, please take some pictures of the damaged unit, and refuse delivery or return to sender. Once the...

If your item was damaged during delivery, please take some pictures of the damaged unit, and...

If your item was damaged during delivery, please take some pictures of the damaged unit, and refuse delivery or return to sender. Once the item has transited back to our...

Need to cancel your order? No problem, we get it, sometimes things happen. If your order has already shipped and you have an active...

Need to cancel your order? No problem, we get it, sometimes things happen. If your order...

Need to cancel your order? No problem, we get it, sometimes things happen. If your order has already shipped and you have an active tracking number, you will not be...